Logging in to the Business Center
Follow these steps to log in to the Business Center and access the reports:
Step 1
Browse to
https://ebc.cybersource.com
.
Step 2
Enter your merchant ID, user name, and password, and click
OK
.
Step 3
In the navigation pane, choose
Reports
>
Merchant Account Reports
.
The most recent reports appears at the bottom of the page.
■
To go directly to a report, click the report name or click
View
. The report opens in the Web browser.
■
To download a report, click one of these links:
●
XLS: The report is downloaded for viewing in Excel or similar programs.
●
CSV: The report is downloaded in CSV format (comma-separated value for use with databases and other programs).
●
XML: The report is downloaded in XML format (Extensible Markup Language, used by many programs to import data).
●
PDF: Downloads the report in PDF format.
XML, CSV, and XLS formats group currencies together within the report. The PDF format organizes the report by currency.
Step 4
To generate a different report or set of reports, select from the menus at the top of the page:
■
Hierarchy: If your company has more than one hierarchy level, you can select a new hierarchy from the drop-down menu or click the folder icon to the right of the Hierarchy field. From the hierarchy menu, select a new hierarchy level. For information on hierarchy structure, see
Hierarchy
.
■
Report: Choose All to display all the reports available for the date(s) you choose, or select a specific report. The Payment Activity Summary report and Summary of Fees report can span 31 days. The other reports cover only the day specified in the Date field.
■
Frequency: Select the frequency of report data. You may choose Daily for a single day's report or Custom. Note that the detail reports are daily reports.
■
Date: (Daily Only) Select the month, day, and year, or click the calendar to choose the date.
■
Start Date: (Custom Frequency Only) Select the month, day, and year, or click the calendar to choose the start date.
■
End Date: (Custom Frequency Only) Select the month, day, and year, or click the calendar to choose the end date.
Step 5
Click
Submit
.
