Hierarchy

Hierarchy represents the structure of your organization. You can have up to six levels with varying degrees of flexibility.

For example, the ABC Company has regional offices North, South, East, and West. North Region has two offices, North A and North B. West Region has three offices and two plants that report to one of the offices. This company has four levels of hierarchy. You can get transaction data for each level. At each level, the data rolls up from the levels below. You and your CyberSource representative define your hierarchy as part of the report configuration.

If you have not worked with CyberSource to define your hierarchy, the values in the hierarchy drop-down menu represent your merchant IDs.

If your company has more than one hierarchy level, you can choose a level to view activity aggregated on a report. The Hierarchy ID is the numerical identifier that represents a hierarchy level.

You can use either the Hierarchy or the Hierarchy ID field to choose a level to view. The corresponding ID or level field will automatically be adjusted.