Receiving Merchant Notifications

Secure Acceptance sends merchant and customer notifications in response to transactions. You can receive a merchant notification by email or as an HTTPS POST to a URL for each transaction processed. Both notifications contain the same transaction result data.

Ensure that your system acknowledges POST notifications (even when under load) as quickly as possible. Delays of more than 10 seconds might result in delays to future POST notifications.

CyberSource recommends that you implement the merchant POST URL to receive notification of each transaction. You need to parse the transaction response sent to the merchant POST URL and store the data within your systems. This ensures the accuracy of the transactions and informs you if the transaction was successfully processed.

To configure merchant notifications:

Step 1

Click Notifications. The Notifications page appears.

Step 2

Choose a merchant notification in one of two ways:

■	Check Merchant POST URL. Enter the HTTPS URL. CyberSource sends transaction information to this URL. For more information, see Reply Fields.

 

Only an HTTPS URL supporting TLS 1.2 or higher should be used for the merchant POST URL. If you encounter any problems, contact CyberSource Customer Support.

■	Check Merchant POST Email. Enter your email address.

 

CyberSource sends transaction response information to this email address including payment information, return codes, and all relevant order information. See Reply Fields.

Step 3

Choose the card number digits that you want displayed in the merchant or customer receipt:

■	Return payment card BIN: displays the card’s Bank Identification Number (BIN), which is the first six digits of the card number. All other digits are masked: 123456xxxxxxxxxx

■	Return last four digits of payment card number: displays the last four digits of the card number. All other digits are masked: xxxxxxxxxxxx1234

■	Return BIN and last four digits of payment card number: displays the BIN and the last four digits of the card number. All other digits are masked: 123456xxxxxx1234

Step 4

Continue to configure the customer notifications (see Sending a Customer Receipt) or click Save. The Profile Settings page appears.