Using Decision Manager

 

Contact CyberSource Customer Support to enable the Decision Manager verbose data mode for your merchant account and for detailed information regarding the device fingerprint.

Decision Manager is a hosted fraud management tool that enables you to identify legitimate orders quickly and that reduces the need to manually intervene in your order review process. You can accurately identify and review potentially risky transactions while minimizing the rejection of valid orders. With Secure Acceptance, you can use Decision Manager to screen orders containing travel data. Include the complete route or the individual legs of the trip, or both. If you include both, the value for the complete route is used.

Decision Manager also obtains data about the geographical location of a customer by linking the IP address extracted from the customer’s browser to the country and the payment card. Add the customer’s IP address to the customer_ip_address field and include it in the request.

Verbose mode returns detailed information about the order, and it returns the decision of each rule that the order triggered. Rules that are evaluated as true are returned with the appropriate results and field names, but rules that are evaluated as false are not returned.

The optional Decision Manager fields are:

■	consumer_id

■	complete_route

■	customer_cookies_accepted

■	customer_gift_wrap

■	customer_ip_address

■	departure_time

■	date_of_birth

■	device_fingerprint_id—the CyberSource-generated device fingerprint ID overrides the merchant-generated device fingerprint ID. See device_fingerprint_id.

■	journey_leg#_orig

■	journey_leg#_dest

■	journey_type

■	merchant_defined_data#

■	item_#_passenger_forename

■	item_#_passenger_email

■	item_#_passenger_id

■	item_#_passenger_surname

■	item_#_passenger_status

■	item_#_passenger_type

■	returns_accepted

For detailed descriptions of all request fields, see Request Fields. For detailed descriptions of all the Decision Manager reply fields, see Decision Manager Using the SCMP API Developer Guide in the Business Center.