Viewing Transactions in the Business Center

To view a transaction in the Business Center:

Step 1

Log in to the Business Center:

■	Live transactions: https://ebc.cybersource.com

■	Test transactions: https://ebctest.cybersource.com

Step 2

In the left navigation panel, choose Transaction Search > Secure Acceptance Search. The Secure Acceptance Search page appears. The search options are:

■	Account suffix

■	Cardholder’s surname

■	Merchant reference number

■	Request ID

Step 3

Choose the date range for your search. The dates can range from the current day to a maximum of 6 months past.

Step 4

Choose the number of results to be displayed, from 10 to 100 transactions per page.

Step 5

Click Search. The Secure Acceptance Transaction Search Results page appears.

 

If a transaction has missing or invalid data, it is displayed in the Secure Acceptance Transaction Search Results page without a request ID link.

 

 

Step 6

The additional search options for each transaction are:

■	Click the request ID link of the transaction. The Transaction Search Details page appears.

■	Click the magnifying glass icon in the Log column for each transaction. The Secure Acceptance Transaction Search Details page appears. The search results are:

●	Summary information—includes the merchant ID, request ID, profile ID, the transaction decision, and the message for the transaction.

●	Request log—includes all the request fields for the transaction.

●	Reply log—includes all the reply fields for the transaction.