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Viewing a Security Key’s Serial Number
The client uses a p12 security key to add a digital signature to every request that you send. During installation, you used a Java applet to generate that p12 key file (see Creating a Security Key).
In the Business Center (for Business Center merchants) or the Enterprise Business Center (for enterprise merchants), you can view a list of the keys that you have generated. The keys, however, are listed there by their serial numbers, and not by their file names. If you are not sure which of your keys is the active one recognized by CyberSource, you may need to look at the serial numbers for the key files that you have stored locally to match them with the information shown in the Business Center or Enterprise Business Center.
This appendix explains how to import a key file and then view the file’s serial number in a Web browser.
Instructions for Internet Explorer
The following instructions use Internet Explorer 6.
1 Go to the directory where the key file is located and double-click on the file.
The Certificate Import Wizard opens.
2 Click Next.
The Wizard shows the path to the key file.
3 Click Next.
4 Type the password for the key file. The password is the login that you used for the Support Screens when you generated the key.
Do not select either of the check boxes.
5 Click Next.
Ensure that the option button for "Automatically select the certificate store based on the type of certificate" is selected.
6 Click Next.
7 Click Finish.
Your key file is imported, and the message The import was successful appears.
1 Open Internet Explorer.
2 Click Tools > Internet Options….
The Internet Options window opens.
3 Click the Content tab.
4 Click the Certificates button.
The Certificates window opens and shows a list of the certificates that have been imported. Your key file will be in that list. In the example below, the key file is fstest.
5 Double-click the key file that you just imported.
The Certificate window for that file opens.
6 Click the Details tab.
The window shows a list of fields and values, but the Serial Number field does not contain the serial number information that you want to see. Instead, the Subject field contains the correct information.
7 Click the Subject field.
The lower window displays the serial number for the key file. In this example, the serial number is 0564934736562130706433.
The following instructions use Netscape 7.0.
1 Open a Netscape browser.
2 Click Edit > Preferences….
The Preferences window opens.
3 In the Category window on the left, click the arrow next to Privacy & Security.
A submenu opens.
4 In the submenu, click Certificates.
5 Click the Manage Certificates button.
The Certificate Manager window opens.
6 Click Import.
7 Browse to the location of the key file, select the file, and click Open.
You will be prompted to enter or create for the first time your master password for the Software Security Device. You must enter this master password any time you want to manage your security keys.
8 Create or enter your master password.
9 When prompted, enter the password used to encrypt the certificate backup.
The password is the login that you used for the Support Screens when you generated the key.
You should see a message saying "Successfully restored your certificate(s) and private key(s)."
10 Click OK.
Your key file is imported.
The Certificate Manager window shows a list of the certificates that have been imported. Your key file will be in that list. In the example below, the file is fstest.
Note The Serial Number column in the window does not contain the serial number information that you want to see.
1 Double-click on the key file.
A Certificate Viewer window opens with information about the key file.
2 Click the Details tab.
You can see the serial number in the window’s title or at the top of the Certificate Fields section of the window. In this example, the serial number is 0564934736562130706433.
Alternately, you can scroll down in the Certificate Fields section of the window and click on the Subject field. The Field Value section of the window displays the serial number (labeled as the Object Identifier).
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