Logging into the Business Center for the First Time
Log into https://businesscenter.cybersource.com with the merchant ID, user name, and temporary password that you received when you signed up or your reseller registered your business in the Business Center.
As soon as you log in, you are prompted to choose a permanent password.
 
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You can change your password as often as you want.
Step 1
In the Current Password box, type the password that you used to log in.
Step 2
Choose a new password by following these requirements:
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The password must contain at least 8 characters and no more than 50.
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The password cannot contain the user name or be same as the last 15 passwords.
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The password must contain at least 2 letters.
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The password cannot contain more than 4 instances of the same character.
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The password must contain at least 5 unique characters.
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The Password must contain at least 2 unique numbers (symbols count as numbers).
The password cannot be changed more than three times in 24 hours. In addition, you cannot change a password more than once every 24 hours. For instructions on creating a complex password that is easy for you to remember but difficult for others to guess, see the online help. Your password expires every 90 days.
Step 3
Enter and confirm your new password.
Step 4
Click Submit.
The secret profile page appears.
You need to choose a password recovery question, which will be saved with the answer in the database. If you forget your password, this question will appear on the screen to verify your identity when you attempt to log in to the Business Center. You will need to answer the question correctly to be allowed to log into the Business Center.
Step 5
Choose a question and type the appropriate answer, and click Submit Request.
The Payment Authorization page appears as shown in the two following figures. If CyberSource will be billing you on behalf of your account provider, you need to enter your checking account and credit card information for the monthly costs of the account.
To enter your billing information:
Step 1
Enter your business and account information for electronic checks.
Step 2
Optionally, enter your credit card information.
 
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If CyberSource is unable to debit your bank account for the required fees, the credit card will be billed. However, if you choose not to provide your credit card information, and your bank account has insufficient funds, CyberSource may be forced to send your account to a collection agency.
Step 3
Scroll down to the bottom of the page and click Agree.
The Business Center home page appears.
Step 4
Click OK.
You are ready to start using the Business Center.