Learning to Navigate in the Business Center
When accessing the Business Center, you can use only one browser window at a time.
Your merchant ID is shown at the top on the right side of the screen. Your user name is shown on the left side in the orange section just below the work CyberSource.
Message Center
In the Message Center at the bottom of the page, CyberSource informs you of all the recent changes to the Business Center that can affect your business or your account:
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A Processing Alerts section with messages about your payment processor or scheduled system maintenance information.
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A Products & Services Notifications section with messages sorted in order of decreasing importance: critical messages at the top (red dot), warning messages below (yellow triangle), and informational messages at the bottom (gray page).
Messages have a variable expiration date, so be sure to check this page often.
Navigation Pane
Next, you need to choose a task in the navigation pane. The navigation pane is different on each section of the Business Center. For example, if you click Transaction Search, the navigation pane shows the types of searches that you can request.
As you work in the Business Center, you can use these features to assist you in your tasks:
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Click Support to access these features:
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Documentation for the latest version of this guide in PDF or HTML format
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FAQs to obtain answers to common questions ask about online payment and the Business Center, such as additional details about how the Address Verification Service (AVS) works.
