Managing Passwords
For your protection, CyberSource recommends that you change your password often and that you store it in a secure place.
Changing Your Password
You can change the password that you use to log into the Business Center under Account Management. Your password must meet these requirements:
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The password must contain at least 8 characters and no more than 50.
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The password cannot contain the user name or be same as the last 15 passwords.
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The password must contain at least 2 letters.
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The password cannot contain more than 4 instances of the same character.
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The password must contain at least 5 unique characters.
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The Password must contain at least 2 unique numbers (symbols count as numbers).
You cannot change a password more than once every 24 hours. For instructions on constructing passwords that are easy for you to remember but difficult for others to guess, see the online help.
You can also update your password recovery question and answer for the Business Center.
Recovering Passwords
If you forget your password or enter an incorrect password three times, you must answer the password recovery question correctly before you are allowed to log in. At that time, you need to choose another password. If you fail the question three times, you are locked out of the Business Center. If you are the account holder, you need to call customer Support. If you are a user, your administrator must re-enable your user name in Account Management > User Administration.
