Chargeback Analysis
The Chargeback Analysis report provides a summary of chargeback counts and amounts grouped by card type and reason code. Each reason code is expressed as a percentage of the total chargeback volume to facilitate merchant business reviews.
Formulating the Query
The table below lists the required request information.
Table 9
Required Request Parameters for the Chargeback Analysis Report Query
Parameters
Field Names
Format
Organization ID
organizationId
—
Hierarchy Level
hierarchyLevel
—
Report ID
reportId
80
Format
format
XML, CSV, PDF, or Excel
Start Date
startDate
1-31
Start Month
startMonth
January-December
Start Year
startYear
2008
End Date
endDay
1-31
End Month
endMonth
January-December
End Year
endYear
2008
Interpreting Result Messages
All requests return the status code 200. If a system error occurs, you receive the HTTP error code 503 (Service unavailable). If your query contains an error, the body mime type is text/plain, and the body of the message contains one of the following messages:
Table 10
Error Messages
Error
Message
Incorrect name or password
Invalid login credentials
Permission Denied
Incorrect date range
Invalid date/time range
Format
Invalid format
Other error
The server is busy