Chargeback & Representment Details

Chargeback & Representment Details

The Chargeback & Representment Details report contains the following attributes and elements:

The <Report> element is the root element of the report.

HierarchyLevel=NMTOKEN

ReportStartDate=CDATA

ReportEndDate=CDATA>

The table below lists the attributes of <Report>.

Table 25

Attributes of <Report>

Data Type and Length

ReportHierarchy
Level

Node value for which the report is requested

ReportStartDate

First date that is included in the report

Last date that is included in the report

Example

<Report> Element

<Report HierarchyLevel="Sample Merchant (101011000241000110001)" StartDate="7/29/2008" EndDate="7/29/2008">

The table below lists the child element of <Report>.

Table 26

Child Element of <Report>

Contains all of the requests in the report. See <Request> for a list of child elements

The table below lists the child element of <Request>.

Table 27

Child Element of <Request>

Data Type and Length

CyberSource merchant ID

<OriginalCaptureRequestId>

Request ID of the original transaction

Merchant ID assigned by the processor

Hierarchy ID of the purchase or refund transaction

<CYBSExceptionID>

Numerical identifier created by CyberSource to represent a unique chargeback, representment, or other exception

<ProcessorCaseID>

Processor-assigned case number

Amount of the chargeback

<CaseAmountCurrency>

Chargeback currency code

Association chargeback reason code

<CBReasonDescription>

Text description of the reason code

<FinancialImpactType>

Debit, credit, or none

<CaseTypeDescription>

Description of the case type

<StatusDescription>

Description of the chargeback event status

<CBInitiatedDate>

The date that the chargeback was originated by the issuing bank

Date by which item must be submitted to the chargeback processor to allow sufficient time for representment

<PaymentMethod>

Method of payment (Visa, Mastercard) that applies to the transaction

<AccountSuffix>

Last four digits of account number

Association reference number

Funds held due to risk management

<OriginalTransactionType>

Capture type of the original transaction

<OriginalCaptureTransRef
Number>

The transaction reference number

<OriginalMerchantRefNumber>

Merchant reference number of the original transaction

<OriginalCaptureAmount>

Capture amount of the original transaction

<OriginalCaptureCurrency>

Transaction currency code of the original transaction

<OriginalCaptureSubmissionDate

Submission date of the transaction of the original transaction

<OriginalAuthTransRefNumber>

Transaction reference number of the original authorization transaction

<OriginalAuthDate>

Original authorization date

String (8) or Date

<CBExceptionFeeAmount>

Amount of the chargeback exception fee

<CBExceptionFeeCurrency>

Currency code for the chargeback exception fee

<IssuerMessageText>

Text message from the issuer explaining the reason for the chargeback or other exception

<FundingCurrencyCaseAmount>

Case amount in merchant's funding currency

<FundingCurrencyCode>

Funding currency code

Customer’s first name

Customer’s last name

Example

<Request> Element

<CYBSMID>SampleMerchantID</CYBSMID>

<OriginalCaptureRequestId>2172718580000167904567</OriginalCaptureRequestId>

<ProcessorMID>8610000064411</ProcessorMID>

<HierarchyID>101011000241000110001</HierarchyID>

<CYBSExceptionID>107459111000000001</CYBSExceptionID>

<ProcessorCaseID>20980575494</ProcessorCaseID>

<CaseAmountCurrency>USD</CaseAmountCurrency>

<CBReasonCode>4387</CBReasonCode>

<CBReasonDescription>this is a test reason code desc</CBReasonDescription>

<FinancialImpactType>DB</FinancialImpactType>

<OriginalCaptureTransRefNumber>20846410061</OriginalCaptureTransRefNumber>

<CaseTypeDescription>First Chargeback</CaseTypeDescription>

<OriginalTransactionType>Refund</OriginalTransactionType>

<CBInitiatedDate>07/29/08</CBInitiatedDate>

<ResponseDate>09/07/08</ResponseDate>

<ARN>12345678901208464100615</ARN>

<OriginalCaptureAmount>10.00</OriginalCaptureAmount>

<OriginalCaptureCurrency>USD</OriginalCaptureCurrency>

<PaymentMethod>MasterCard</PaymentMethod>

<AccountSuffix>4444</AccountSuffix>

<OriginalCaptureSubmissionDate>07/28/08</OriginalCaptureSubmissionDate>

<CaseAmount>10.00</CaseAmount>

<OriginalMerchantRefNumber>33557799</OriginalMerchantRefNumber>

<OriginalAuthTransRefNumber>1043631610</OriginalAuthTransRefNumber>

<OriginalAuthDate>07/28/08</OriginalAuthDate>

<CBExceptionFeeAmount>1.00</CBExceptionFeeAmount>

<CBExceptionFeeCurrency />

<IssuerMessageText>test member message</IssuerMessageText>

<StatusDescription>test status code desc</StatusDescription>