Chargeback Analysis
The Chargeback Analysis report contains the following records and fields.
First Header Record
The first header record describes the report name, version, hierachy level, hierarcy ID, and indicates which dates are included in the report.
.
Example
First Header Record
Chargeback Analysis Report, 1, SampleMerchant (101011000241000110001), Jul 29 2008, Jul 29 2008
The table below lists the fields in first header record.
Table 61
Fields in the First Header Record
Position
Field Name
Decription
Data Type and Length
2 (A)
report_name
Name of the report
2 (B)
version_number
Version of the report
Numeric
2 (C)
hierarchy_level
Absolute hierarchy node value for which the report is requested
String (44)
2 (D)
report_activity_start_date
Start date of report
String (10)
2 (E)
report_activity_end_date
End date of report
String (10)
Transaction Record
Each transaction record includes information about a CyberSource payment transaction.
The table below lists the fields in the transaction record.
Table 62
Fields in the Transaction Record
Position
Field Name
Decription
Data Type and Length
3 (A)
cb_reason_code
Association chargeback reason code
Numeric (38)
3 (B)
cb_reason_description
Text description of the reason code
String (255)
3 (C)
count
Number of chargebacks for each reason code
Numeric (38)
3 (D)
count_percentage
Percentage of chargeback for each payment type per currency
Numeric (38)
3 (E)
amount
The total face value of the chargebacks received for each reason code
Numeric (25)
3 (F)
amount_percentage
The percentage of the total chargebacks volume that is attributable to each reason code per payment type and currency (authorization transaction volume for each reason code divided by the total chargeback transaction volume for the reporting period)
Numeric (38)